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Analogical encoding facilitates knowledge transfer in negotiation
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Loewenstein, J., Thompson, L. & Gentner, D. (1999). Analogical encoding
facilitates knowledge transfer in negotiation. Psychonomic Bulletin &
Review, 6 (4), 586-597.
Abstract
Information learned in academic settings has a distressing tendency to be left behind
in the classroom. Learning in one situation often fails to transfer to a similarly
structured situation (e.g., Gentner, Rattermann, & Forbus, 1993; Gick &
Holyoak,
1980). However, comparing two or more instances that embody the same principle promotes
abstraction of a schema that can be transferred to new situations. In two lines of
research, we examined analogical encoding on knowledge transfer in negotiation situations.
In Experiment 1, undergraduates were more likely to propose optimal negotiation
strategies, and less likely to propose compromises (a sub-optimal strategy), when they
received analogy training. In Experiment 2, business school students who drew an analogy
from two cases were nearly three times more likely to incorporate the strategy in the
training cases into their negotiations than students given the same cases separately. For
novices and experienced participants, the comparison process can be an efficient means of
abstracting principles for later application.
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