Improving the creativity of organizational work groups

Thompson, L. (2003). Improving the creativity of organizational work groups. Academy of Management Executive, 17 (1), 96-109.

Abstract

In the rapidly changing, more competitive new economy, teams need to engage in divergent thinking in which they put aside typical assumptions. However, the deck seems to be stacked against teams as the agents of creativity. Indeed, teams excel at convergent thinking, but it is individuals who excel at divergent thinking. In this article, the four key shortcomings of teamwork are identified and described. Then, 10 techniques for enhancing creative teamwork are outlined that most teams or workgroups can put into place. These techniques have all been proven to be effective in enhancing creativity and are extremely cost-effective.