The Truth About
Negotiations


The Mind and Heart
of the Negotiator
(3rd edition)


Making the Team:
A Guide for Managers
(3rd edition)


Organizational Behavior
Today


Creativity and Innovation in Organizational Teams


Negotiation Theory and Research


The Social Psychology of Organizational Behavior


Conflict in
Organizational Groups


Shared Cognition in Organizations: The Management of Knowledge


Negotiation

Negotiating Successfully

Negotiation is the most important skill anyone in the business world can have today because people must continually negotiate their jobs, responsibilities, and opportunities. Yet, very few people know strategies for maximizing their outcomes in everyday and in more formal business situations. People often needlessly throw away hundreds of thousands of dollars and sour interpersonal relationships because they do not know how to effectively negotiate. Negotiation training allows opportunity for managers to assess their negotiation abilities and learn practical techniques and strategies for improving their ability to negotiate effectively.

Negotiation training is based on the latest, cutting-edge research, produced by Kellogg's Dispute Resolution Research Center. Participants learn negotiation skills they can immediately put into action - on the job and at home - to improve their effectiveness and get what they want.

Key Benefits:
bullet Assess your negotiation ability
bullet Effectively prepare for negotiations
bullet Optimally conduct and manage internal and external negotiations
bullet Develop and perfect a "rational" bargaining strategy
bullet Assess and create integrative (win-win) negotiations
bullet Avoid lose-lose outcomes in negotiations
bullet Improve bargaining position
bullet Leverage a weak bargaining position
bullet Optimally manage competition and cooperation in long-term business relationships
bullet Extricate from escalation spirals
bullet Use methods to allocate resources fairly
bullet Leverage differences of interest
bullet Optimally manage complex, multi-party, multi-issue bargaining situations
bullet Build trust and cooperation in business relationships
bullet Assess and develop contingency contracts
bullet Develop post-settlement settlements
bullet Deal with difficult and problematic personalities
bullet Build effective coalitions
bullet Cross-cultural negotiations

Conflict Management

Effective conflict resolution skills improve the relationship among the involved parties and foster organizational goals. Many conflict situations are emotionally-charged and involve multiple issues and several players.

Key benefits:
bullet Build consensus
bullet Recognize and implement the approaches for resolving disputes and conflicts
bullet Recognize emotional styles
bullet Focus on issues
bullet Deal with power differences
bullet Implement options for de-escalating conflict
bullet Move away from stalemate and impasse to mutual settlement
bullet Expand the pie
bullet Use appropriate justice principles
bullet Deal with egocentrism

 

 


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  Page last updated: November 09, 2007