| Preface |
|
|
PART I THE BASICS OF TEAMWORK |
Chapter 1 |
Teams in Organizations: Facts and Myths |
Chapter 2 |
Performance and Productivity: Team Performance Criteria and Threats
to Productivity |
Chapter 3 |
Rewarding Teamwork: Compensation and Performance
Appraisals |
|
PART II INTERNAL DYNAMICS |
Chapter 4 |
Designing the Team: Tasks, People, and
Processes |
Chapter 5 |
Team Identity,
Emotion, and Development |
Chapter 6 |
Sharpening the Team Mind: Communication and
Collective Intelligence |
Chapter 7 |
Team Decision Making: Pitfalls, and
Solutions |
Chapter 8 |
Conflict in Teams: Leveraging Differences to Create
Opportunity |
| Chapter 9 |
Creativity: Mastering Strategies for High Performance |
|
PART III EXTERNAL
DYNAMICS |
Chapter 10 |
Networking, Social
Capital, and Integrating Across
Teams |
Chapter 11 |
Leadership: Managing the Paradox |
Chapter 12 |
Interteam Relations:
Competition and
Cooperation |
| Chapter 13 |
Teamwork via Information Technology:
Teaming across
Distance and Culture |
Appendix 1 |
Managing Meetings: A Toolkit |
Appendix 2 |
Tips for
Consultants
and
Facilitators |
|
Appendix 3 |
A Guide for Creating Effective Study Groups |
|
Appendix 4 |
Example Items from Peer Evaluations and 360-Degree Performance Evaluations |
