| Preface |
|
Chapter 1 |
Teams in Organizations: Facts and Myths |
Chapter 2 |
Performance and Productivity: Team Performance Criteria and Threats
to Productivity |
Chapter 3 |
Rewarding Teamwork: Compensation and Performance
Appraisals |
Chapter 4 |
Building the Team: Tasks, People, and Relationships |
Chapter 5 |
Sharpening the Team Mind: Communication and
Collective Intelligence |
Chapter 6 |
Team Decision Making: Conformity, Pitfalls, and
Solutions |
Chapter 7 |
Conflict in Teams: Leveraging Differences to Create
Opportunity |
Chapter 8 |
Creativity: Mastering Strategies for High Performance |
Chapter 9 |
Managing the External Environment |
Chapter 10 |
Leadership: Managing the Paradox |
Chapter 11 |
Interteam Relations: Competition and Stereotyping |
Chapter 12 |
Teamwork via Information Technology: Challenges and
Opportunities |
Appendix 1 |
Managing Meetings: A Toolkit |
Appendix 2 |
Special Tips for Consultants and Facilitators |
| Appendix 3 |
A Guide for Creating Effective Study Groups |
| Appendix 4 |
Example Items from Peer Evaluations and 360-Degree Performance Evaluations |
